Multnomah County Sheriff's Office TriMet Police Annual Report - CY2025 - Flipbook - Page 20
TriMet's Transit Police
Priority Calls for Service
To contextualize system-wide performance data, the Multnomah County Sheriff's Office tracks the total
dispatch volume and priority levels across the entire TriMet network.
In 2025, the system logged 4,349 total calls for service, which closely paralleled the 4,376 incidents recorded
in 2024.
To optimize resource deployment, calls are systematically prioritized by the regional emergency dispatch
centers based on factors such as:
1. Immediate danger to human life.
2. Whether a person is actively injured.
3. Whether the incident is still in progress.
4. The potential for the situation to rapidly escalate.
5. Available law enforcement resources.
As indicated in the performance data, TriMetʼs Transit Police categorizes these 4,349 calls into two
operational categories: Emergency (Priority 1-2) and Non-Emergency (Priority 3-7).
In 2025, 1,936 emergency-level calls (Priority 1 and Priority 2) were generated. Priority 1 calls represent
immediate danger to life, such as active assaults, weapon threats, or in progress violent incidents. Priority 2
calls represent situations with significant risk of personal injury, such as active disturbances on TriMet
property. While this volume represents a slight drop from the 2,070 emergency calls handled in 2024,
managing nearly 2,000 priority incidents underscores the high operational demand place on law
enforcement and managed by TriMet's Transit Police.
In 2025, when all 4,349 calls were mapped, system shows most active at 11 a.m. Weekdays quickly
transitioned into sustained, high-volume blocks with Thursdays at 12 p.m. registering 54 calls and Mondays
at 11 a.m. logging 41 calls in 2025. This data validates the deployment of Transit Police personnel prior to the
onset of midday travel patterns.
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